Frequently Asked Questions

Here you'll find answers to the questions we get asked the most.



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We store all of our data on AWS servers that are located in Central Canada. We chose AWS because they are a market leader in this space and have a great track record. Large companies such as Netflix, LinkedIn, ESPN, and even Facebook trust AWS with their services. Keeping your data safe and secure is one of our top priorities. With market leading data durability, security, and redundancies we are confident that your data will always be there when you need it..
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StreamTECH is accessed either by the web or mobile applications. The web app is located at home.streamtechapp.com

You can also download our mobile apps.

Get It On The Play Store Download It On The App Store
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There are no limits on the amount of forms, assets, inspections, etc. However, for uploading documents to your resources folder we limit the amount to 5gb per paid user. There are additional storage tiers that can be added on to your account that will be shared across all users. The full price list can be found here
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Yes, the main functionality works offline and can be synced once online. This is handled by viewing something or filling out a form a single time before you enter an area without service. If you can imagine, every time you fill out a form or complete an inspection, StreamTECH will save an offline template allowing you to repeat that action whether or not you have service. However if you are offline some functionality is limited. This includes: - Access data you have never viewed before - Pulling Reports (exporting individual items still works) - Looking up other user's information - Any "live" functionality (watching anything in real time)
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We allow the 84 most common file types to be stored in StreamTECH. From pdf, png, jpg, docx, etc. If there is a file type that you have that is unique that we currently don't offer we can have our team add it into our system..
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Yes! While we believe our pricing model is very flexible, talk to our sales team to have a custom quote written up for your unique needs.
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Absolutely! We have safety consultants who work with us to create your forms, inspections, documents, and so much more. We believe in providing the best service to allow your company to exceed. Whether you want to get help with your program or get us to do all the work, we will make sure that you are supported every step of the way.
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Yes we do, if you are a safety consultant we would love to work with you. Simply get in touch with our safety team here and we will discuss partnership opportunities. We have a full training program, product support, and information kits allowing you to take your industry knowledge and apply it within StreamTECH to help your customers.
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At the end of your subscription we offer a full off-boarding process. While we believe that StreamTECH is the absolute best value in this space, we don't believe that locking you in to our platform. Your data will remain on our servers for at least 90 after your subscription comes to an end. At this point you can pay a small maintenance fee for us to maintain your data on our servers for as long as you need. This fee varies from $5-$25/month depending on how much data you have stored within our system. This allows you to always have access as long as you need it without having to pay a full monthly subscription to keep it.
On top of this, we offer a variety of exports allowing you to take your data off of our servers at any time. Almost all of our competitors work to lock you into their systems by holding your data hostage. At StreamTECH we view your data as your property and as such don't try to lock it away from you.
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We firmly believe that the data that is entered into StreamTECH is owned by the company that entered it. We will not use your data for advertising, research, or any other purposes. This extends to how we treat you as a customer around your data, we do not lock you in to our system using your data as a hostage to make sure that you continue subscribing.